Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus. A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more nigerians.
In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.
RAN BSS Performance:
Monitor Operations and Maintenance of BSS Network elements [ Ericsson and Huawei]
Monitor and analyze BSS KPIs on daily basis and make changes to improve QoS
Monitor and drive the reduction/elimination of BSS active alarms in the network.
Track Installation, commissioning and troubleshooting of BTS to ensure compliance.
Drive the use of various BSS features for improving and optimizing the performance of the network.Liaise with NOC to track BSS related faults escalated to the field team.
Responsible for any quality/KPI impacting changes introduced to the BSS network or to any to any changes made to methods, processes or procedures, whether internal or external.
Work Cross – functionally with other departments within Networks to resolve all BSS issues
Drive Test:Enforce contract compliance as it relates to Drive Test.
Ensure routine drive tests are carried out to improve the Network.
Analyze and interpret drive test reports and track recommendations for performance improvement
Call for BM DT to see areas Airtel need to improve.
Align routine BM DT accordingly with the Regulator’s [NCC] schedule.Radio Network Optimization:RPNO TEMS, MAPINFO, iManager/M2000, etc.] to analyze BSS Network and Optimize same
Recommend and track Parameter tanning for RNO.
Ensure that the Pre and Post analysis of all Optimization activities are timely prepared.
Quarterly audit of Radio Network Parameters to ensure conformity
MS Partner Governance & Compliance
Coordinate weekly BSS Performance/Optimization Meetings with MS Partners to review Network KPIs.
Benchmark performance of various partners to engender effective competition for continued improvement.
Validate the accuracy and integrity of all BSS and Optimization reports received from MS Partner (weekly/monthly/Quarterly/adhoc/etc.).
Provide support to MS partners for troubleshooting and resolving BSS alarms [Hardware and Software]
Build a capable and motivated team at Airtel Africa to create a high performance team environment:Cultivate team spirit to create healthy working environment
Desired Skills and Experience
Bachelor of Engineering degree (communication, electronics, or related fields )
Sound knowledge of Mobile Network Planning, Optimization and/or O&M
Proficiency in RF Optimization tools and procedures and test equipment [i.e. RPNO TEMS, MAPINFO, iManager/M2000, etc.]
Hands on experience with Ericsson, Huawei BSS equipment (BTS, BSC) operations and maintenance
Analytical, statistical and Presentation skills
Sound Excel/Office suitsKnowledge of performance management systems/tools
Minimum of 6 years in GSM Network performance/Optimization/Planning
Minimum 4 Years Managerial experience
Minimum of 7 year experience in Mobile Communication
Minimum of 8 years’ experience in ICT/Telecom