Account Manager, Business Segment (Oil & Gas) in Lagos, Nigeria

at Etisalat

Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female

Job Description

Job Summary
Assist in the achievement of defined corporate sales target in assigned industry/sector and maintain relationships with existing customers.   
Principal Functions

  • Assist in ensuring adherence to periodic sales plan for assigned sector.
  • Manage/maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets.
  • Maintain accurate and up to date sales records/documentation for assigned sector including prospect sheets, customer database and funnel analysis.
  • Possess detailed technical knowledge of specifications and usage of Etisalat's product spectrum.
  • Assist in the identification of new sales prospects (in assigned sector), develop periodic prospect list to facilitate customer sourcing and forward to the Manager, Corporate Sales
  • Ensure sales administrators in assigned sector consistently adhere to standard customer service policies in their interactions with assigned customers.
  • Process customer orders and follow-up with Distribution personnel to ensure prompt product delivery in line with organisational policies.
  • Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
  • Liaise with relevant unit/ team/function in carrying out all relevant activities.
  • Attend team/divisional/departmental meetings as required and assist in the preparation of relevant presentations and proposals.
  • Provide guidance and manage the performance of subordinates.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Corporate Sales
  • Perform any other duties as assigned by the Manager, Corporate Sales.
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