Develop, manages, and maintains business relationships with assigned accounts supporting the organization's sales strategy.
Extends and expands sales products and services to existing clients.
Leads, manages and coordinates communication and interfaces with the customer at all levels.
Negotiates and implements contracts with accounts as authorized.
Manages production and distribution issues associated with accounts.
Responsible for measuring customer satisfaction and creating action plans to improve satisfaction based on data.
Manages account receivable deliverables including payment terms negotiation discussions.
Drives customer focus six sigma initiatives to strengthen relationship with customer.
Drives cross business unit account development in support of account strategy.