Account Manager (Ref: AM) in Kano, Nigeria

at Vodacom

Minimum Qualification
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female
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Job Description

  • Identify sales prospects
  • Prospects aggressively and develops new customers through networking, referrals, company lead generation and cold calling and follows up appropriately to obtain appointments.
  • Identify new business and ways to increase revenue share of within existing accounts.
  • Monitor account performance and ensure that the set targets are met.
  • Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
  • Manage the customer relationship for assigned accounts and develop revenue stream
  • Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
  • Monitor account performance and ensure that the set targets are met.
  • Prepare necessary reports (RFP’s, Metrics, Periodic Business Reviews) and maintain in company database. Provide monthly reporting of revenue intake and closed sales to EHOD, Business Development.
  • Maintain complete customer files and maintain appropriate customer and prospect information into the company contact management database.



  • Demonstrate ability to interact and cooperate with all company employees.
  • Build trust, value others, communicate effectively and politely with mutual respect
  • Maintain professional internal and external relationships that meet company’s core values.
  • Proactively establish and maintain effective working team relationships with all other departments.
  • Have a good understanding of customer and market dynamics and requirements.


  • Excellent Communication Skills (Verbal and written)
  • Good presentation skills
  • Must be a team player
  • Excellent interpersonal skill
  • Must be energetic, honest and reliable

The job holder must have Bachelor a Degree or HND in Electronic/Electronics, Telecommunications Engineering or Business related with a minimum of Second Class Upper/Upper Credit. The candidate must possess 5 years’ Sales experience in Telecommunications or ICT environment. 

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