Account Manager in Rivers, Nigeria

at Vodacom

Industry
Telecommunications
Specialization
Accounting
Minimum Qualification
HND
Required Experience
5 - 7 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Key Accountabilities:

  • Identify sales prospects
  • Prospects aggressively and develops new customers through networking, referrals, company lead generation and cold calling and follows up appropriately to obtain appointments.
  • Identify new business and ways to increase revenue share of within existing accounts.
  • Monitor account performance and ensure that the set targets are met.
  • Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
  • Manage the customer relationship for assigned accounts and develop revenue stream
  • Be both proactive and reactive to the customer's needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
  • Monitor account performance and ensure that the set targets are met.
  • Prepare necessary reports (RFP's, Metrics, Periodic Business Reviews) and maintain in company database. Provide monthly reporting of revenue intake and closed sales to EHOD, Business Development.
  • Maintain complete customer files and maintain appropriate customer and prospect information into the company contact management database.
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