Account Manager in Lagos, Nigeria

at Cisco Systems

Accounting / Audit / Tax
Minimum Qualification
Bachelor's Degree
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female
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Job Description

• Develops and executes sales strategies and tactics that maximize Cisco opportunity within the customer environment.
• Along with sales planning, this position is responsible for accurate forecasting.
• Direct customer contact comprises a major portion of this role
• Presents and leads customer discussions to advance the sales process.
• Responsible for motivating and developing the Systems Engineers, and Systems Engineering Manager.
• Defines, communicates and implements the Go to Market strategy for allocated segment - ensure that sales targets are met or exceeded in marketplace.
• Builds and leads a world-class team – hiring, training and development, coaching and performance management.
• Builds executive relationships within client base - articulates Cisco product and business strategies, creates the demand and leads customer discussions to advance the sales process.
• Ensures a high degree of Customer satisfaction with Cisco products and services
• Develops and delivers accurate revenue forecasts in line with business objectives. Interacts with other Cisco teams (AS, CA, Cisco Capital, Verticals), to effectively leverage the Cisco value proposition
• Creates integrated solutions to address most complex problems – Cisco unique selling proposition.
• Focus on client relationship management and customer satisfaction within the account.
• Works independently, also may act as virtual team leader and/or mentor.
• Develops annual plan for own area in line with company strategy.
• Plans specific sales activities including forecasting and organization of resource requirements.
• Presents highly complex idea, anticipating key issues and preparing case accordingly. May devise new and or alternative selling strategies to handle key complex accounts.
• Negotiates large complex contracts.
• Creates networks internally and externally within and outside own sales area.
• Creates new solutions/perspectives on existing solutions to address most complex problems


• 7 years sales experience of the service provider environment
• In-depth knowledge of the service provider sector
• Advanced Cisco product and solutions knowledge and experience
• Strong business acumen
• General Service provider technical knowledge
• Ability to communicate with all levels of the organization
• Passion for telecommunications and the future of telecommunication

Skills Required:
• Need to have proven relationships within service provider space.
• Exceptional selling skills in a complex matrix environment – selling to technical people.
• Self-starter
• Multi-tasking ability
• Outstanding negotiation skills (commercial and technical)
• Influencing skills at all levels from the board room level to the buyer
• Source of service provider expertise to their clients
• Understand client needs and ability to research client environment
• Identify solutions for their clients
• Actively creates business opportunities for Cisco Systems
• Drive team targets
• Outstanding communication skills
• Outstanding presentation skills
• Perceived as Trusted Advisor (well rounded business partner).
• Highly respected in the industry
• Executive level relationship management skills (minimum CIO/ CTO level)
• Demonstrates effective use of internal relationships and resources.

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