Account officers (including building society and credit union officers) receive and pay out money and assist
customers with loans, foreign currency exchange and investments.
• identify customer needs and refer customers to appropriate banking services and specialists
• accept money or cheques deposited by customers, verify records and receipts, and credit customers'
• pay money to customers according to advice slips, cheques or negotiable documents, and debit customers'
• assess the viability and credit risk of business and consumer loan proposals
• conduct foreign currency transactions for overseas travellers
• provide change and cash cheques
• record transactions
• balance cash and advise supervisors of cash position or discrepancies
• answer customer enquiries
• open and close accounts for company.
A bank teller/customer service officer sells and administers bank products and services, handles cash and
processes personal and business credit cards, overdraft and personal loan applications.
A credit officer (lending/loans officer) assesses the viability and credit risk of business and consumer loan
proposals, and controls and processes accounts.
An operations/accounts officer performs clerical duties such as opening and sorting mail, filing correspondence
and documents, recording items paid to and cashed by the tellers, and processing and updating daily transactions.
• HND, B.Sc. degree or any relevant discipline
• good communication and interpersonal skills
• able to make calculations quickly and accurately
• good organisation skills
• willing to transfer to other branches if required.