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Administrative assistants perform a range of administrative tasks in an organisation.
Administrative assistants may perform the following tasks:
- sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail
- write business letters, reports or office memoranda using word processing programmes
- answer telephone enquiries from customers, attend to visitors and assist other staff in the organisation with their enquiries
- operate a range of office machines such as photocopiers, computers and faxes
- file papers and documents
- undertake other duties such as banking, credit control or payroll functions.
With experience, and sometimes further training, it is possible to advance to higher positions, such as office administrator, record keeper, front-line manager or legal administrator.
Administrative assistants may be required to carry out numerous tasks in a small office, or to concentrate on just one or two specific tasks in a larger office.
Administrative assistants usually work indoors, and may work alone or in a team with other administrative assistants, professional and technical staff, and tradespeople. Experienced administrative assistants may undertake more complex tasks and responsibilities.
- HND, B.Sc. degree in relevant disciplines
- able to work methodically, accurately and neatly
- good oral and written communication skills
- able to work as part of a team