Administrative Officer in Rivers, Nigeria

at Sundry Foods

Food Services
Administration & Office Support
Minimum Qualification
Bachelor's Degree
Required Experience
10 - 15 years
Employment Type
Full Time
Male or Female
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Job Description

    Providing ongoing management support and direction to company's business/operational units to achieve customer satisfaction, productivity, schedule adherence and organizational goals and objectives in accordance with the company's policy and standard operating procedures.


    Direct Supervision and lead continuous initiatives for efficient and effective management of all company-owned restaurants, bakeries and other food service locations company-wide

    Ensure consistent product quality standards along brand locations

    Maintain consistent service standards along all business/operating units

    Improving profitability of restaurants, bakeries and other food services businesses

    Product development and recipe formulation

    Oversee continuous improvement and implementation of standard operating procedures and processes

    Strengthen and maintain operating controls at the business/operating units

    Monthly review of all restaurants performance. Ensure all units meet goals and targets on all key performance indices i.e. customer satisfaction as well as financial indices

    Regular reporting of operating activities and performance

    Ensure maintenance of facilities, equipment and other company-owned assets

    Identify developmental needs for employees in restaurants. Coach and develop employees for success

    Provide operational support to catering businesses.


   Minimum of a Bachelor's degree in Hotel & Catering Management, Hospitality Management, Food Science, Business Administration or relevant field

    Diploma or professional certificate in culinary arts is an added advantage

    MBA will be an added advantage.

Key Result Areas:

    Ensure 100% implementation of Standard operating procedures

    Ensure 100% recipe and quality compliance

    Ensure 100% achievement of revenue targets, contribution margin targets and food cost targets

    Ensure 100% HACCP implementation across all units

    Strive towards achieving 100% customer satisfaction

    Minimum of ten years post qualification experience in Chain Restaurant Operations Management in a world-class brand (other retail multi-unit multi-market experience would be considered)

    Should have had responsibilities for at least a 20-unit restaurant operation

    Prior experience as an executive chef/manager is an added advantage

    Candidate must not be more than 45 years old, willing to relocate and willing to travel.

    Min Qualification: BA/B.Sc/HND.

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