Admission Receptionist in Imo, Nigeria

Industry
Healthcare / Medical
Specialization
Administration & Office Support
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female
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Job Description

Job Summary

  • The admission receptionist is responsible for providing administrative support to medical staff. The receptionist is the first point of contact for patients.
  • The receptionist registers clients and directs them to the appropriate area for treatment and consultation.  The role that requires tact, discretion and understanding

Responsibilities

  • Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  • Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  • Answer telephones, and direct calls to appropriate staff.
  • Receives and route messages and documents such as laboratory results to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Interview patients in order to complete documents, case histories, and forms such as intake and insurance forms.
  • Maintain medical records, technical library and correspondence files.
  • Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records
  • Transmit correspondence and medical records by mail, e-mail, or fax.
  • Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  • Arrange hospital admissions for patients.
  • Transcribe recorded messages and practitioners’ diagnoses and recommendations into patients’ medical records.
  • Perform book-keeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  • Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.

Basic Qualification

  • The Admission receptionist position requires a minimum of National Diploma from a reputable organization
  • Minimum of 1 year working experience as a Customer service or receptionist.
  • The individual must be computer literate

Other Qualifications:

  • The individual must be courteous, responsive, respective, and able to withstand stress.

 

 

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