Analyst, Intranet & HRIS Management in Lagos, Nigeria

at Etisalat

Industry
Telecommunications
Specialization
Telecommunications
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Job Summary

  • Support the Manager-Employee Engagement & Communication in creating, maintaining and updating content and functionality of the corporate intranet in line with the company's brand policies and internal communications objectives - including overall visual design, site navigation, site content, and user and stakeholder engagement.
  • Liaise with the IT Department to manage HR's IT and technology needs.

Principal Functions

  • Develop and foster relationships with key stakeholders across the business to determine intranet needs and content (e.g. HR, IT, Brand & Communications, as well as functional leaders and staff on all levels).
  • Conduct research to understand intranet user needs and develop intranet content based on customer requirements/ business needs.
  • Ensure departmental sites on the intranet are updated based on organizational changes.
  • Support activities and initiatives to continuously improve end-user intranet experiences.
  • Analyze site usage, trends and quality by monitoring intranet site analytics and reporting on key performance indicators (KPIs).
  • Provide training to intranet end-users as and when required.
  • Assist in the development of procedures, policies and other strategic documents related to effective management of the intranet.
  • Ensure adherence to governance policy - relating to content creation, page layouts, and workflow and approval process and homepage maintenance.
  • Identify and recommend intranet software add-ons to enhance intranet user experiences across the business.
  • Build HR's IT, technology and metrics/ analytics capabilities by:
  1. Designing and building HR database(s)
  2. Implementing database integration within the department
  3. Managing HR data for business intelligence reporting
  4. Driving execution of HR-IT-based programmes/ projects
  5. Gathering, escalating, following up and reporting HR's IT/ ERP needs for resolution
  6. Liaise with the IT team to address opportunities and issues regarding the intranet and ERP.
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