Analyst - SIM Registration in Abuja, Nigeria

at Etisalat

Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Principal Functions       

  • Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in assigned Region to ensure delivery on set subscriber registration targets
  • Assist Regional Distribution Manager to manage SIM Registration Supervisors in assigned Region
  • Ensure responsible usage and safekeeping of all SIM Registration equipment/ tools in assigned Region
  • Provide and co-ordinate first-line systems support for SIM Registration issues in assigned Region
  • Ensure timely escalation and resolution of all SIM Registration-related issues and queries in assigned Region
  • Assist SROs in timely pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets
  • Track, audit and visit Trade and SIM Registration outlets and hot-spots
  • Prepare and ensure timely delivery of all reports required from SIM Registration outlets for attention of Regional Distribution Manager and SIM Registration Operations Manager
  • Gather information on competition activities in SIM Registration and collate information for attention of HQ team
  • Perform any other duties as assigned by the Specialist-SIM Registration Operations
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