- The candidate will be responsible for effective design, development and implementation of varying web and database applications and support.
- Design, develop, and implement Microsoft CRM/ERP and Web Applications
- Microsoft CRM/ERP and Web Applications customization, testing, integration, implementation and support
- Reporting, monitoring Microsoft CRM/ERP and Web Applications performance, system analysis and improvements
- Taking ownership of technical issues, and working with our vendors to resolve more advanced issues when necessary
- Resolving escalated customer complaints with minimum or no assistance from the manager or team lead