Application Support in Lagos, Nigeria

Oil & Gas / Mining
Electrical/Electronic Manufacturing
Minimum Qualification
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Job Description
The duties of the Application Support personnel shall include but may not be limited to;

  • Assist the users to effectively use the suite of installed vendor's applications,
  • Assist users to load or re-format data, interpret seismic data, build maps and cross-sections and use visualization tools.
  • Provision of on-line support and resolving all users reported problems.
  • Informal  on-site training of new users and old users, organizing demonstrations of new utilities and functionality of the vendor's suite of applications.
  • Evaluating,reporting and demonstrating vendor's new releases.
  • Provision of specialist advice to users and formal and informal training for all applications,
  • Developing appropriate work flows and formulating best practices to the users.
  • Management/Installation of essential 3rd party software releases
  • Software License Management  and generation of reports &statistics
  • Management of servers, work station clients, disks, daily support/maintenance of plotters/printers
  • Provision of specialist advice to users and formal and informal training for all applications
  • Informal on-site training of new users and old users, organizing

The Experience/Qualification/Skills of the Application Support:

  • The Application Support must be a graduate of Electrical/Electronics, Computer Science, Geology, Geophysics or Applied  Physics with good knowledge in effective use of the vendor's suite of applications, shall have a minimum of five years working experience in IM&T support and be familiar with E&P workflow or other 3rd-party suite of applications. 
  • The  Application Support person must possess evidence of attendance of requisite training on the applications.;

Preferred Skills

  • Must possess a good knowledge of Share Point; Live link experience is an added  advantage
  • Must possess a good knowledge of SIESTA(pressure database)and hydrocarbon forecasting system
  • Must possess a skilled knowledge of Microsoft. Net development and Visual basic for software development.
  • Competence service delivery processes using Service Manager  9.0Toolkit
  • Ability to understand  the Production business and properly capture customer needs
  • Good knowledge of Data Acquisition and Control systems(DCS,ROC,vMONITOR,On RAMP Wireless,etc)
  • Oracle Primavera EPPM Essentials
  • AutoCAD
  • Intergraph SmartPlan(Foundation,Instrumentation,P&ID,etc)
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