Application Tester- DRC(Democratic Republic Of Congo) in Lagos, Nigeria

at IBM

Industry
Computer Software
Specialization
Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Deliver top Application Support Services for the Production Environment. Act as Point of Expertise

Main Responsibilities and duties
1. Strictly following Operation and Maintenance procedures as required by SLA(Service Level Agreements) when troubleshooting an application.
2. Check and Make sure of Business applications availability.
3. Daily Incident and Issues reporting to the Applications Support Team Leader.
4. Maintaining daily incident and issues log book.
5. Supporting the users of business systems by maintaining the ongoing configuration of the systems.
6. Provide functional and technical support to the end-users.
7. Provide functional Training to the end-users.
8. Provide documentation for developed application or scripts (code commenting, developer’s guide, user’s guide and operation manual).
9. Maintain awareness of developments and trends in Enterprise Resource Planning (ERP) systems and Applications Architecture
10. Initiate changes and continuous improvement to business processes.

High knowledge of:
Be up-to-date with new technologies in application development field and able to quickly react to the changes
Ability to read, write and understand technical documentation;
Third party management and relationships
Elaborate and modify procedures
Participates in the analysis of users reporting and analysis requirements
Give recommendations for MIS(Management Information System) Evolution in the Account

Requirements

Required

  • Bachelor's Degree
  • At least 3 years experience in at least one relational database management system with a strong knowledge of SQL standard language
  • At least 3 years experience in at least one application development language (Java, Visual Basic, C++, Delphi_
  • At least 3 years experience in Working knowledge of Microsoft Windows, UNIX, Oracle, SQL Server & SQL
  • At least 3 years experience in Awareness of CRM(Customer Relation management) and Middleware systems
  • English: Fluent



Preferred

  • Information Technology
  • At least 5 years experience in at least one relational database management system with a strong knowledge of SQL standard language
  • At least 5 years experience in at least one application development language (Java, Visual Basic, C++, Delphi_
  • At least 5 years experience in Working knowledge of Microsoft Windows, UNIX, Oracle, SQL Server & SQL
  • At least 5 years experience in Awareness of CRM(Customer Relation management) and Middleware systems
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