Provide front line user support for all corporate and production platforms and applications to enable the business to be efficient and high performing.
- Federal Ensure High availability of IT production and corporate applications and services.
- Federal Adhere to cost effective solutions for user software application requirements
- Federal Ensure adherence to ICT Device Usage Policies by users and report/escalate breaches
- Federal Execute hardware and software rollout plans
- Federal Solve strategic and operational software application and hardware platform issues
- Federal Ensure data privacy, data integrity and availability of ICT services
- Federal Provide ICT training for all staff
- Minimum of a University degree in computer science or related field.
- Working experience as a user support team member
- Operational knowledge on Linux and Windows Kernals and utilities
- Strong team collaborating and People Skill.
- Excellent Analytical, Organizational & Multitasking skills.
- Strong Communication, Presentation and Interpersonal Skills.
- Discreet with Integrity
- Self motivated with focus on results.