Reporting to the Group Head of Bancassurance, the role holder will be responsible for skills development and knowledge enhancement in the Insurance Agency with the aim of Building a Strong Knowledge base within a high performance Team.
Training strategy formulation and supervision, coordinating and controlling of training activities
Co-ordinate and organize in liaison with other departments in-house Training seminars, Departmental Training, Branches Training and Client workshops.
Responsible for preparation of training materials and insurance e-learning activities
Ensure continuous skills development within the Insurance Agency to create capacity and enhance knowledge of Insurance products in the organization.
Identify gaps relating to insurance knowledge and co-ordinate training activities in the respective regions
Support implementation of Training Programmes through identifying capacity challenges and sourcing of appropriate training support within budgetary allocation
Offer effective mentorship, motivation and technical training to the Insurance teams
Participate in implementation of new insurance innovations
Establish and maintain close working relationships with other Insurance Training Institutions and capacity building partners
University degree with specialization in Insurance, Actuarial Science, Finance or business management; a Master’s degree is preferred
AIIK Diploma or ACII Professional Qualification a must
At least 10 years’ experience in the Insurance Industry 4 of which must be at Management level in Insurance Company, Insurance intermediary (in training, Underwriting, Claims or Relationship Management) or Insurance Training institute
Has a good understanding preferably with working knowledge of both General and life insurance products
Well-developed level of judgment, communication and presentation skills, a team player with professional attitude
Impeccable written and verbal communication skills
Reliable and self-driven team player with strong interpersonal and persuasive skills
Capacity to work with minimum supervision to meet strict deadlines as well as willingness to work outside normal working hours depending on the demands of the job
Excellent people management skills, Leadership skills, Innovative and motivating attitude
Proven planning and organization skills
Strong project management skills
Proficient in the use of Microsoft office software
Ability to develop working relationships with a wide range of internal and external partners and stakeholders
Ability to interact effectively with clients of diverse backgrounds