He/She will work under the direct supervision of the Chief Executive Officer and take part in all activities linked to the management of operations of the bank.
Oversee the efficiency, relevance and growth of Operations bank wide;
Oversee the preparation and development of branch business plans.
Provides technical assistance to branches in their strategy implementation and operations.
Drive performance measures for the measurement of operations performance.
Harmonize procedures and policies and capitalize on best practices.
Provides technical backstopping on all matters related to operations.
Promotes the implementation of new products and services.
Support bank branches in their targets as per the business plan.
Defines a training and technical assistance plan.
Oversee the technical assistance plan is implemented and ensures deliverables are being met on time and in compliance with quality standards and regulator.
Provide support during the pre-operational phase during launching of operations in new areas.
Assessing marketing opportunities and target markets.
Harnessing current business and increasing revenue generation.
Intelligence gathering on customers and competitors.
Develops new deposit and loan business.
The Candidate must possess the following:
Equivalent degree in management/accounting/Microfinance.
More than 3 Years working experience in a MFB environment.
Advanced writing and communication skills
Able to interact at high executive level
Bold and decisive, with good interpersonal skills, a team player
Critical thinker with good analytical skills
Proficient in spoken and written English
Familiarity with MS Office, Banking Software applications is an added advantage.