Bulk Teller, Manager in Lagos, Nigeria

Banking / Financial Services
Banking / Finance / Insurance
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

  • Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers.
  • Promote and advise on the bank's products and services.


  • Responsibilities:
  • Receive and count working cash at beginning of shift
  • Identify customers, validate and cash checks
  • Accept cash and checks for deposit and check accuracy of deposit slip
  • Process cash withdrawals
  • Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveller’s checks and exchanging foreign currency
  • Perform services for customers such as ordering bank cards and checks
  • Receive and verify loan payments, mortgage payments and utility bill payments
  • Record all transactions promptly, accurately and in compliance with bank procedures
  • Balance currency, cash and checks in cash drawer at end of each shift
  • Answer inquiries regarding checking and savings accounts and other bank related products
  • Attempt to resolve issues and problems with customer's accounts
    Initiate and open new accounts
  • Explain, advice on and promote bank products and services to customers
  • Identify referral opportunities and make relevant referrals
  • Ensure compliance with all internal controls and established policies and procedures


  • First Degree in Financial Studies, Professional Qualifications like ACA, ACCA, ICAN, With minimum of 5 years Post NYSC
  • Qualification, with Minimum of 2years in a similar role.
  • Some clerical, administrative, cash handling, sales or customer service experience preferred
  • Knowledge of customer service principles
  • Relevant computer skills
  • On-the-job training usually provided
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