Business Account Manager, Enterprise Sales in Lagos, Nigeria

at Etisalat

Sales/Business Development
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Job Summary        
Assist in the achievement of defined corporate sales target in assigned industry/sector and maintain relationships with existing customers.

Principal Functions       

  •     Assist in ensuring adherence to periodic sales plan for assigned sector.
  •     Manage/maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets.
  •     Maintain accurate and up to date sales records/documentation for assigned sector including prospect sheets, customer database and funnel analysis.
  •     Possess detailed technical knowledge of specifications and usage of Etisalat's product spectrum.
  •     Assist in the identification of new sales prospects (in assigned sector), develop periodic prospect list to facilitate customer sourcing and forward to the Manager, Corporate Sales
  •     Ensure sales administrators in assigned sector consistently adhere to standard customer service policies in their interactions with assigned customers.
  •     Process customer orders and follow-up with Distribution personnel to ensure prompt product delivery in line with organisational policies.
  •     Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
  •     Liaise with relevant unit/ team/function in carrying out all relevant activities.
  •     Attend team/divisional/departmental meetings as required and assist in the preparation of relevant presentations and proposals.
  •     Provide guidance and manage the performance of subordinates.
  •     Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Corporate Sales
  •     Perform any other duties as assigned by the Manager, Corporate Sales
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