Business Analyst (Ariba) - Makati in National Capital Reg, Philippines

at Chevron

Industry
Oil & Gas / Mining
Specialization
Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Provides support to Procurement Delivery Process using Ariba system:

Handles end-user requests for service

Categorizes and prioritizes each request to ensure that adverse impact to business operations is minimized and normal service is restored quickly. 

Performs optimization of system resources to improve efficiency/performance

Establishes and maintains standards

Works with the different teams and IT partners in the different parts of the world in providing services to our internal customers.

Participates in Procurement project implementation or modification/enhancements.

Assists in the achievement of Operational Excellence objectives for overall system reliability, security, availability, responsiveness, effectiveness, and operational cost:

Assists in developing and monitoring service level performance metrics. 

Analyzes incident history records and conducts root-cause analysis on system failures that disrupt normal business operations.

Upgrades system quality assurance processes and/or makes application and infrastructure changes to eliminate future incidents.

Requirements

Bachelor's Degree in Information Technology or other relevant fields (e.g., Finance)
One year or more Ariba support or implementation expertise
Excellent customer focus and results-orientation 

  Apply Now

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