Business Change Manager in England - Bristol, United Kingdom

at Boeing

Defense & Space
Logistics and Supply Chain
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

The purpose of this role is to take responsibility for the Business Change function within the LogNEC Delivery Partner organization. This function covers the management of bids for new I.S. projects and commercial change management on existing solutions within the LogNEC programme. The role will entail close liaison with other LogNEC departments, including Commercial and Supply Chain Management, with external suppliers of IT products and services, and directly with the customer, the UK Ministry of Defence. The role will also be responsible for the definition, planning and delivery of programmes of business change activity whilst ensuring appropriate and robust governance is adhered to. Critical to the success of this position will be managing the deliverables from across the business through matrix management to ensure that the Programme achieves the required business outcomes and benefits within the agreed time achieving the agreed margins. The team that reports to the Business Change Manager will be assigned to a small number of Integrated Service Teams where they will be responsible for managing and implementing business change programmes.
Initially, the role will:
Review the current organization and resources involved in Business Change activities (including the current Change Management, Service Design and Project Engineering teams), and propose a new organization structure that maximizes effectiveness whilst minimizing cost.
Review current Business Change systems and processes, and propose changes or new systems and processes where appropriate, taking into account what is already available within Boeing.
Review the skills of in-house teams and identify any additional Business Change skills and resources required within the in-house Boeing teams.
Define supplementary support required from outside of the company (e.g. from partners).
To review interactions with other LogNEC departments, and with the customer and suppliers to define how working relationships can be improved.
Going forward, the role will:
Manage the bid process and the management and progress of all commercial changes through the programme.
Qualify new changes and bids from the perspective of their appropriateness in relation to the LogNEC strategy as defined by the Architects, and their deliverability in terms of time, resource and commercial viability, in conjunction with Business Operations and the PMO.
Approve proposals and changes prior to dispatch to the customer, and management of the Gate process to achieve approvals from other stakeholders.
Oversee pre-sales activities undertaken by LogNEC.
Manage the development and training of the Business Change team.
Provide reliable cost, effort and risk estimates and project plans for bids and changes for incorporation into proposals by Business Operations.
Evaluate I.S. proposals from third party contractors and suppliers to review them for appropriateness, deliverability and value for money, then ensuring that they are appropriately packaged for onward presentation to the customer, with the appropriate supporting services and information, in conjunction with Supply Chain Management.
Manage sales support activities, taking full responsibility for the technical content of bids and change proposals.
Providing management information on the activities and progress of the Business Change department, and the bids and change proposals it is managing.
Work closely with the Business Development and Architecture teams to help the customer to clarify their needs and requirements; devise solutions and asses their feasibility and practicality.
Deliver multiple large and small scale projects to include definition, scope and planning.
Own and co-ordinate the entire project lifecycle and the approval processes
Engage and influence senior stakeholders including Central Government


• Charts the Course
Starts with the customer ends with the customer. Translates strategy into actionable objectives and plans. Communicates clearly at one-on-one and group levels. Conveys sense of purpose and mission that motivates others. Maintains direction, balancing big-picture concern with day-to-day issues. 

Project and programme management experience including sourcing strategies, transformation and business change Managing teams of project management and change management personnel across multiple organisations, who in turn manage significant project delivery teams. Highly process focused, utilizing industry standards and tools such as ITIL V3 PRINCE2, Agile/Scrum Experienced in receiving I.S. proposals from third party suppliers and reviewing them for appropriateness, deliverability and value for money, then ensuring that they are appropriately packaged for onward presentation to the customer, with the appropriate supporting services and information. Track record of delivering profitable business change proposals and projects. Experienced in business change and I.S. sales support activities, ideally within a commercial software application environment (such as a software house or systems integration organization). 

• Delivers Results
Keeps his/her promises. Does not rationalize shortfalls and is accountable. Demonstrates strong operational skills. Marshals the other Leadership Attributes in meeting commitments. Capitalizes on unanticipated opportunities and changing circumstances to meet commitments. 

• Finds a Way
Continuously monitors customers and operations to spot issues. Faces reality and adjusts to keep commitments. Models confidence that sees change as opportunities. Uses Boeing complexity as leverage, not an excuse. 

• Inspires Others
Energizes, excites, and motivates others. Creates and models a confident and winning atmosphere. Builds teams whose impact is far greater than the sum of their parts. Inspires in ways that are consistent with Boeing's values. Celebrates success and learns from disappointments. Creates an atmosphere where all see opportunities to stretch, take risks, create, contribute and learn. 

• Lives the Boeing Values
Models, leads and is committed to the Boeing values, principles and business-conduct policies. Earns the trust and respect of all Boeing stakeholders. Ensures effective business, compliance and financial controls. Promotes integrity in all that we do. Demonstrates commitment to and takes advantage of diversity. Creates an environment of respect and inclusion. Does not use abusive or intimidating behavior. Bounds vigorous pursuit of individual and business objectives with overall interest and reputation of the company. 

• Sets High Expectations
Sets high expectations rooted in ensuring competitiveness. Sets high expectations for him/herself first. Has courage to raise the bar continuously/routinely. Holds self and others accountable for continuous improvement. Communicates expectations directly, openly and effectively. Shows people and teams how to reach (acts as a coach). 

Qualified to degree level or equivalent.
Confident and communicative relationship management skills (internal and external).
Proven ability to lead, motivate and manage varied teams within a matrix organisation.
Experience of delivering high quality complex projects within budget and to agreed timescales in a commercial environment, including competitive dialogue. 

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