Business Development Manager- Priority And International Client in Lagos, Nigeria

at Standard Chartered Bank

Banking / Financial Services
Sales/Business Development
Minimum Qualification
Bachelor's Degree
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female
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Job Description

  • Ensuring that local Relationship Managers are trained to refer only those prospects which meet the criteria to become a Standard Chartered Bank Jersey (SCBJ), Priority Client
  • Being the first point of contact for all referrals made to SCBJ
  • Being able to assess the performance of the local RMs by keeping track of each referral and the success rate of these referrals (conversion rate)
  • Ensure that pitches and follow-ups to prospective clients are consistent (CEMs is correctly used)
  • Driving AUM growth in Jersey by targeting clients' existing offshore funds held with a competitor bank and generating new business that is both high value and high quality and does not cannibalize onshore Priority Banking deposits / investments (clients with international wealth and banking needs)
  • Being able to build own network in each country – through personal knowledge and experience
  • Ability to provide an appropriate level of information (regarding services offered by SCBJ) required by a prospective client
  • To actively promote SCB Jersey to prospective clients.

Key Responsibilities
Interface with local Relationship Managers (“RMs) for:

  • Prospect Management - handle all referrals from locally based RMs for their clients who are interested in offshore banking
  • Pre-approval of prospects - ensure prospects being referred meet PIC Jersey criteria
  • Feedback on prospects/applications - ensure that all business is accurately tracked and monitored. Feedback to be given to local RM (responsible for referral) on unsuccessful applications
  • Obtaining some initial KYC information and documentation before account opening pack is sent to Jersey
  • Involved in arrangement of client/local network events
  • Collateral co-ordination in markets covered (e.g. desk drops, "oody"bags for local RMs, desk top calendars, etc.)
  • Continual training for local branches and local RMs (on Offshore Bank offering, calibre of prospects, etc)
  • Responsible for developing and maintaining relationships with all group in-country staff to encourage offshore referrals
  • Arrange client/local network meetings along with Team Leader Acquisition where necessary (i.e. when Team Leader Acquisition /Senior SCBJ personnel are in country)
  • Carry out prospecting activity through all available channels; i.e. Face to face meetings, group presentations, telephone, marketing communications, third party introducers.

Key Measurables

  • New AuM raised of USDXm+
  • X NTB client accounts annually (X new accounts to be opened per month)
  • Conversion rate of 1 NTB client for every 3 prospect meetings held
  • Reduction in time taken to get an account opened (client experience)
  • Reduction in account application rejection rates (Zero)
  • Reduction in time taken for NTB clients to begin funding their new account
  • Reduction in time taken for NTB clients to make their first investment (within 3 months of account being funded). This will be done by ensuring each new client is made aware of services offered by SCBJ
  • Introduce two/three referral agents each year (lawyer/accountant/expat relocation agent, etc.) to Regional Market Manager for the region covered



  • Proven track record of sales activity
  • Strong presentation skills
  • Positive customer service mentality
  • Planning and organizational skills
  • Relationship building skills
  • Strong interpersonal skills & communication skills.
  • Ability to deal with people at all levels.
  • Sound knowledge of banking products and services and banking procedures.
  • Team player who shows initiative and assertiveness.
  • Self-motivator who is keen to upgrade and improve personal knowledge and skill to meet the job requirement.
  • High level of integrity and professionalism



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