Business Hub Commercial Manager in Oyo, Nigeria

Electrical/Electronic Manufacturing
Electrical/Electronic Manufacturing
Minimum Qualification
Required Experience
10 - 15 years
Employment Type
Full Time
Male or Female
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Job Description

Job Description

  • Job Objectives To coordinate / direct the activities of IBEDC’s Business Hub (including undertakings and service centres) to drive financial and operational performance

Job Responsibilities

  • Provides general oversight of the Business Hub
  • Translates the organisation’s overall business performance goals into specific performance targets for the BH and outlines actions plans:
    • Defines KPIs and performance targets
    • Develops strategic marketing plans to meet specified revenue targets set by the organisation
  • Ensures all new service connections are carried out according to IBEDC meter deployment strategy and approval procedures 
  • Develops and maintains cordial, professional and mutually beneficial relations with customers by maintaining premier customer service
  • Maintains customer satisfaction by driving initiatives to understand customer expectations and developing effective strategies to meet and exceed such expectation
  • Ensures BH operations are in compliance with IBEDC’s policies
  • Develops budgetary plans for BHs
  • Prepares periodic BH operational reports for management
  • Creates a harmonious working environment, mentors staff and motivates all team  members to perform efficiently
  • Acts as a capable representative of the organisation at the business hub level


  • Deep knowledge of Utilities Industry
  • Strong understanding of the business of IBEDC and related businesses in the electricity sector
  • Strategic planning and Business Development (services and products)
  • Strong Business & Financial Acumen (including risks management)
  • Excellent and demonstrated knowledge of management and marketing principles
  • Deep understanding of Marketing & Customer Insights
  • Deep Customer Relation Management skills
  • Strong problem solving and analytical skills
  • Excellent negotiation skills
  • Strong managerial/administrative skills
  • Excellent interpersonal and communication skills Ability to effectively and persuasively present information to top management, customers, and employees
  • Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word)

Qualifications and Requirements
Educational Qualification:

  • A Bachelor's Degree in Engineering, Business Administration or any related field
  • A master’s degree in Business (ideally with a concentration in general management) is required

Professional Qualification:

  • Membership of a professional body in the Engineering and Marketing industry is an added advantage

Desired Experience:

  • At least 15 years experience in a high target working environment like utility (electricity) industry or banking, with a minimum of 7 years in a management or supervisory role.



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