Business Manager in Lagos, Nigeria

at R.S Hunter

Human Resources
Project Management
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

Our Client

A restaurant and hospitality (a "fast casual" cafe, bar and grill) company in the heart of Lagos, currently seeks dynamic, adventurous, professional and highly creative individual to fill the position a of Business Manager

Job Purpose

This is a supervisory role responsible for meeting all restaurant’s revenue, profitability and quality goals . And ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards. The Business Manager will also supervise and coordinate the other managers in their roles.

Main Duties and Responsibilities

  • Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security.
  • Estimate consumption, forecast requirements and maintain inventory
  • Financial management: planning and working to budgets, maximizing profits and achieving sales targets set by the managements, controlling takings in the restaurant, administering payrolls, etc.
  • People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and rosters.
  • Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.
  • Ensuring high standards of customer service are maintained.
  • Control costs and minimize waste
  • Successfully promote and publicize the brand
  • Implementing, and instilling in their teams, company policies, procedures, ethics, etc.
  • Handling customer complaints and queries.
  • Preparing reports and other performance analysis documentation.
  • Reporting to and attending regular meetings with the Management.
  • Nurture a positive working environment and lead by example
  • Monitor operations and initiate corrective actions.
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