Business Managers are responsible for overseeing andsupervising a Business Units activities and employees. Business Managers keep employees aligned with the goals of the Clinic. They oversee day to day operations. They have the responsibility of ensuring a Business Unit is on track to meet its financial goals. They are also responsible for developing and implementing budgets, preparing reports for management and ensure the business unit complies with organizational policies.
Operations Management: implementing processes, systems and service specifications for serviceexcellence, overseeing departmental operations to ensure operationalefficiency. Financial Planning, Monitoring and Control: developing and implementing the budget,monitoring expenditure and revenues, reviewing activity reports and financialstatements to determine progress and status in attaining objectives, revisingbusiness plans as requiredProject Management: project design, planning and implementation, project monitoring andevaluation.People Management: managing performance of departmental heads to ensure the organizational goals are met. Economic Analysis: contingent valuation studies, cost-benefit analyses of variousinitiativesReporting: Preparing reportsto management on business units progress towards strategic objectives Business Development & Marketing: Management of the call center. Responsible for driving enquiry targets.Management of referral doctors and local media events and other company initiativesQuality Management: Ensuring that SOPS’s areconformed to and Incidences and SAE’s are appropriately reported and managed
PERSON SPECIFICATION5-7 years’ work experienceFirst degree in the sciences or social sciencesPost graduate degree in Health ManagementCognate experience in the health sectorBEHAVIORAL COMPETENCIESExcellent verbal and written communication skillsProblem solving skillsPractical intelligenceAnalytical abilityTakes responsibility for results as an entrepreneurial managerTECHNICALCOMPETENCIESGood understanding of the health sector specifically the IVF marketBusiness managementFinancial analysisWell-grounded in management principles