Business Process Manager | Automotive Corporate in Dubayy [Dubai], United Arab Emirates

at Al Futtaim

Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female
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Job Description

To provide end to end support to Al Futtaim Automotive on business process alignment, engagement models and Human Sigma.


Software Administration

  • Single Point Of Contact and Escalation for Automotive Associates needing administration and troubleshooting for project specific website
  • Research and resolve automotive Associates user administration permissions, technical issues and user details online

Project Management & Coordination

  • Responsible for maintaining data integrity and ensuring that data collection  is of the highest quality
  • Coordinate with consultants and self-management in data gathering and organization
  • Support the coordination and organization of trainings being offered by different Brands and the service provider in terms of nominations, communication, scheduling, tracking and maintaining a master training roster
  • Manage ad-hoc requests, report generation & activities that may arise and require immediate attention


  • Advocate, promote and drive organization efficiencies through process improvement; Work with project teams and provide training
  • Conduct workshops and meetings with staff to identify, map and document processes; Create and maintain process design specifications
  • Assume a lead role in documenting and disseminating processes
  • Manage and maintain a central process repository
  • Assist in identifying, analysing, mitigating and responding to project risks
  • Partner with business analysts, engagement specialists, vendors and process owners for requirement gathering and reviews
  • Manage the preparation; implementation and close out of Engagement surveys
  • Manage Organization Charts with appropriate communication and follow-up with different stakeholders across various businesses



Graduate/ Post Graduate (IT, Project Management, Marketing & Business Analytics background preferred)

8+ years’ post-qualification experience

Job-Specific Skills:

  • Strong reporting and data management skills using SAP-based or related database reporting tools
  • Solid data analysis experience and business acumen
  • Demonstrated experience of project management; Expertise in design & implementation phases
  • Possess strong analytical, organizational and problem solving skills including  identifying root cause and propose corrective and preventive action
  • Accountability – takes ownership to meet and exceed stretched goals, strong work ethic, tenacious, makes and keeps commitments
  • Strategic planning skills- creates and communicates a clear, customer focussed and growth-oriented strategy and well defined action plan for various business units
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