Business Process Manager | Automotive Corporate in Dubayy [Dubai], United Arab Emirates

at Al Futtaim

Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female

Job Description

To provide end to end support to Al Futtaim Automotive on business process alignment, engagement models and Human Sigma.


Software Administration

  • Single Point Of Contact and Escalation for Automotive Associates needing administration and troubleshooting for project specific website
  • Research and resolve automotive Associates user administration permissions, technical issues and user details online

Project Management & Coordination

  • Responsible for maintaining data integrity and ensuring that data collection  is of the highest quality
  • Coordinate with consultants and self-management in data gathering and organization
  • Support the coordination and organization of trainings being offered by different Brands and the service provider in terms of nominations, communication, scheduling, tracking and maintaining a master training roster
  • Manage ad-hoc requests, report generation & activities that may arise and require immediate attention


  • Advocate, promote and drive organization efficiencies through process improvement; Work with project teams and provide training
  • Conduct workshops and meetings with staff to identify, map and document processes; Create and maintain process design specifications
  • Assume a lead role in documenting and disseminating processes
  • Manage and maintain a central process repository
  • Assist in identifying, analysing, mitigating and responding to project risks
  • Partner with business analysts, engagement specialists, vendors and process owners for requirement gathering and reviews
  • Manage the preparation; implementation and close out of Engagement surveys
  • Manage Organization Charts with appropriate communication and follow-up with different stakeholders across various businesses



Graduate/ Post Graduate (IT, Project Management, Marketing & Business Analytics background preferred)

8+ years’ post-qualification experience

Job-Specific Skills:

  • Strong reporting and data management skills using SAP-based or related database reporting tools
  • Solid data analysis experience and business acumen
  • Demonstrated experience of project management; Expertise in design & implementation phases
  • Possess strong analytical, organizational and problem solving skills including  identifying root cause and propose corrective and preventive action
  • Accountability – takes ownership to meet and exceed stretched goals, strong work ethic, tenacious, makes and keeps commitments
  • Strategic planning skills- creates and communicates a clear, customer focussed and growth-oriented strategy and well defined action plan for various business units
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