ESSENTIAL DUTIES AND RESPONSIBILITIES
Contact current and potential customers, visit companies to evaluate needs, and promote sale of services, new and existing company services.
Sale of the organization's tools & services to the both existing and potential customers using technical, organizational, and customer knowledge to influence customers and assist them in applying the tools/services to their needs resulting in revenue generation.
Research customer needs and develop application of products and services in an effective manner by:
Determining market strategies & goals for each product and service
Researching and developing lists of potential customers
Carrying out market research to determine customer needs & providing information to other staff
Evaluating product & service marketability in terms of customers’ technical needs
following up on sales leads and developing leads
Maintaining up-to-date understanding of industry trends and technical developments that affect target markets
Establishing & maintaining industry contacts that lead to sales with the customer to ensure sales opportunities for products & services.
Develop and deliver sales presentations and close sales in a professional and effective manner by:
Developing sales and marketing proposals for customers on technical products & services and making presentations to users/clients
Developing technical presentations & workshops; maintaining up-to-date awareness of activities, industry trends & government regulations
Making regular sales calls to develop relationships and follow up on leads; acting to close deals & finalize contacts
Meeting established sales quotas and revenue goals
Participate in sales forecasting and planning in an effective manner by:
Researching, developing & maintaining long & short range sales & marketing plans
Producing regular reports & final plans for management’s approval
Maintaining an up-to-date awareness of strategic plans and procedures to coordinate market sales plans
Monitoring, analyzing, & communicating sales data to contribute to product/service planning
Develop and maintain communications in a cooperative and professional manner with all levels customers
Meets and or exceed assigned company sales targets.
Develop and implement sales and marketing strategies, sales programs, promotions, efforts and events including goal setting.
Develops service awareness in the marketplace to ensure sustained profit growth of sales in the company.
Prepares written reports of sales activities including sales orders, backlog, forecasts, lost accounts etc.; provides timely briefings to the Management as necessary or as requested.
Perform surveys and gather information on behalf of the company.
Manage allotted sales account(s) of both existing and potential customers.
Establish and maintain ongoing customer relationships with the various parties to anticipate and resolve potential problems. Participate in site visits.
Meet and exceed customers’ service expectations as outlined in the department’s policies and procedures.
Performs work with a constant awareness of improving processes necessary for positive growth.
Generate requested or assigned departmental reports
Monitor and supervise the business sales officers.
Represent the Company as a Brand Ambassador.
Performs other duties as required or as assigned