Business Support Group Controller - 140000BL in Dubayy [Dubai], United Arab Emirates

at Emirates Group

Aviation & Aerospace
Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
10 - 15 years
Employment Type
Full Time
Male or Female

Job Description

Job Purpose


Part of a larger IT Business Support Group team supporting PSS applications within Customer Experience, for appropriate business users. Using your Reservations and Inventory expertise to lead a team to design and test solutions for system enhancements, provide functional support to the business and maintain business data. Ensure resource planning and proper task allocation is done to support the business system enhancement portfolios. Accountable for the quality of the deliverables from the BSG team as a unit of centre of excellence.

Closing Date (GMT+4)

: 12-Feb-14, 8:59:00 PM


Qualifications & Experience



  • Degree or Honours (12+3 or equivalent)
  • Long term customer service experience.
  • A good knowledge of other system functions not directly used by the individual. 
    To be able to give guidance and detailed information of system functionality through various forms to the customers.
  • Business domain knowledge (In depth and detailed knowledge of the application and/or another leading similar systems and related industry as well as of Industry standards, regulations and resolutions for the designated application.
  • User Support
  • Application Support
  • Relationship Management.  
  • Information Technology. Project Management 5+ Years
  • Specialist experience in availability calculation including Origin & Destination methodology, RTDP with Reservations, Inventory with Reservations
 Salary and Benefits Tomorrow you could be living in dynamic Dubai and earning a tax-free salary with global benefits. Starting with two aircraft and a handful of enthusiastic people, we have grown at a phenomenal rate. We are now one of the fastest growing airlines in the world, flying to over 125 destinations across 6 continents. We are looking for people to join our global family of over 54,000 people from 160 nationalities across a diverse range of disciplines. If you are a high performer, seeking unparalleled career opportunities, join the Emirates team and help us create the future of travel. We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in.

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