BUSINESS UNIT ASSISTANT – FS RISK
Reporting to Business Unit Senior Manager
An exciting opportunity has arisen within the FS Risk department of the Financial Services Office, to join an operations and administrative support team of four other people.
This role includes a variety of administrative tasks including; keeping various data sources up to date, management information production as well as being a key office based contact for over three hundred consultants which the operations team supports.
This is a key role within the operations team, providing opportunities to integrate and liaise with all areas of the business. The ability to develop and sustain relationships with all consultants of all levels is core.
FS Risk is a large business unit within Advisory Services which has a busy and professional atmosphere. The current Operations Team consists of a Business Unit Senior Manager, Business Unit Manager, Business Unit Coordinator and a Business Unit Assistant. This role is to recruit an additional Business Unit Assistant to support the continued growth of the department.
•Oversight and maintenance of a large resource planning database (Retain). This involves chasing weekly changes to the client work schedule of 300 consultants, and building a clear and accurate picture of their availability for new work as it comes in. Communication with consultants is via email, in person and on the telephone, resulting in updates being made by a central off-site team. This key function is dependent on building a good relationship with each member of the team and being able to understand and challenge data. Accuracy and attention to detail are fundamental for success
•Inputting and maintain the department’s Sales Tracking Database (Interaction). This is done by updating the database with new information and producing regular and ah hoc reports. In addition, the data has to be challenged and validated on a regular basis to ensure accuracy
•Responsible for assisting with a variety of weekly and monthly reports by manipulating data from several systems into Excel
•Maintaining general departmental information including the team photo board (in PowerPoint), team lists etc
•Understanding internal quality audit processes and providing admin support to two key associated systems (GTAC & GRC)
•Assisting in various administration functions within the operations team including new starter administration
•Assisting with ad hoc projects and reports
Qualification and Experience
•Educated to A level standard with C grade passes in GCSE English and Maths, preferably degree level
•Relevant admin experience in a client driven professional environment
•Experience in a Professional Services environment
•Numeracy skills are important as some of the role will involve figure work
•Good knowledge of Microsoft IT packages with ability to pick up new systems quickly
•Attention to detail with a high level of accuracy
•Professional and confident. Proactive in developing and building knowledge
•A self starter with an ability to work on own initiative; an ability to prioritise and multitask in a pressurised environment is essential
•Strong team player with the ability to form networks with staff at all levels. Flexible with regard to both work and responsibilities taken on
•Ability to push back and understand the wider implications of business decisions
•Ability to liaise at senior levels
•Enthusiastic and confident manner
•IT literate and general interest in IT
•Good working knowledge of Word and Excel essential
•Lotus notes, Power Point, Database experience
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