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*Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight.
*Crew are also informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairs;
*Carrying out pre-flight duties, including checking the safety equipment and security checks, ensuring the aircraft is clean and tidy and that the information in the seat pockets is up to date and that all meals, drinks and stock are on board;
*Welcoming passengers on board and directing them to their seats;
*Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
*Checking all seat Beltsville and galleys are secure prior to take-off;
*Making announcements on behalf of the pilot and
answering questions during the flight;
*Serving meals and refreshments;
*Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
*Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
*Giving first aid where necessary;
*Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in theoverhead lockers and no stowaways or suspicious items on board;
*Completing paperwork, including writing a flight report.