Call Center Administrator (Youth Corper) in Lagos, Nigeria

at Access Nigeria

Information Services
Customer Service
Minimum Qualification
Required Experience
Entry Level
Employment Type
Full Time
Male or Female
Share this job

Job Description

  • Ability to foretell customer needs.
  • Answers enquiries by clarifying desired information, researching, locating and providing any needed information.
  • Fulfills request by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call centre database and documentation.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Enhances organizational reputation and exploring opportunities to add value to job accomplishments.
  Apply Now