Call Center Administrator (Youth Corper) in Lagos, Nigeria

at Access Nigeria

Information Services
Customer Service
Minimum Qualification
Required Experience
Entry Level
Employment Type
Full Time
Male or Female

Job Description

  • Ability to foretell customer needs.
  • Answers enquiries by clarifying desired information, researching, locating and providing any needed information.
  • Fulfills request by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call centre database and documentation.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Enhances organizational reputation and exploring opportunities to add value to job accomplishments.
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