Call Center Agent in Lagos, Nigeria

Industry
Consulting
Specialization
Customer Service
Minimum Qualification
OND
Required Experience
Entry Level
Employment Type
Full Time
Gender
Male or Female
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Job Description

*Obtains client information by answering telephone

calls; interviewing clients; verifying information.

*Determines eligibility by comparing client

information to requirements.

*Establishes policies by entering client information;

confirming pricing.

*Informs clients by explaining procedures;

answering questions; providing information.

*Maintains communication equipment by reporting

problems.

*Maintains and improves quality results by adhering

to standards and guidelines; recommending

improved procedures.

*Updates job knowledge by studying new product

descriptions; participating in educational

opportunities.

*Accomplishes sales and organization mission by

completing related results as needed.

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