Call Center Representatives in Lagos, Nigeria

at Petol Consults

Industry
Client Services
Specialization
Customer Service
Minimum Qualification
Diploma
Required Experience
Entry Level
Employment Type
Full Time
Gender
Male or Female

Job Description

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner 

Follow communication “scripts” when handling different topics 

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives 

Requirements

All applicants should have a minimum of OND. Professional certification is an added advantage. 

MODE OF APPLICATION 

All qualified and interested applicants should forward a comprehensive resume to the comment box provided or to this email address (petolconsults @gmail.com)

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