Call Centre Owner in United States

at a Confidential Company

Industry
ICT / Telecommunications
Specialization
Executive / Top Management
Minimum Qualification
MBA / MSc
Required Experience
7 - 10 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Call Center Owner Job Description

A call center owner is the one who is the head of a call center and this is the top most position in any call center as it comes with a lot of responsibilities as well.



Duties and Responsibilities

*The owner is responsible for the overall performance of the employees and the call center as well.

*He or she has to take the responsibility of every good and bad thing happening with the call center.

*He or she has the duty to directly report to the management of the company.

*He or She has to look after the every department of the call center.


Skills and Specifications

*He or She should possess some great skills to be a call center owner job.

*He or She should have adequate knowledge about every departments of the call center.

*He or she needs to monitor all the employees of the call center.

*He or she has to be responsible for the overall management work of the call center as the head of the institution.


Educations and Qualifications

*The person needs to have a master degree in business management to be qualified in call center owner job interview.

*The other requirement is the long experience in call center industry to work as an owner and also without a bachelor’s degree.


Duties and Responsibilities

*The owner is responsible for the overall performance of the employees and the call center as well.

*He or she has to take the responsibility of every good and bad thing happening with the call center.

*He or she has the duty to directly report to the management of the company.

*He or She has to look after the every department of the call centre.
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