Call Centre Representative Job Ref: 442 in Lagos, Nigeria

at Global Profilers

Consumer Services
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Job Summary
The Call Centre Representative will be responsible for serving the customers by determining requirements; answering inquiries; resolving problems; fulfilling requests and maintaining database 


  • Answering inquiries by clarifying desired information, researching, locating and providing information
  • Fulfils requests by clarifying desired information; completing transactions and forwarding requests.
  • Maintains call center database by entering information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions and escalating unresolved problems.
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