Card Operations Analyst in National Capital Reg, Philippines

at Chevron

Oil & Energy
Information Technology and Services
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Manages the performance of Card Operations to ensure that service levels are met. This covers account creation, account records maintenance, account request fulfilment, and account reports. Coordinates services of the Card systems for the Philippines

Ensures high level of system integrity for the entire card network. This involves coordination with Card Systems and Network support providers and Chevron IT. This covers daily and monthly end closing, generation of reports, file transfers, communications availability

Coordinates activities between Card Systems and Embossing, Printing and Delivery Bureaus. Ensures that statements are accurate and sent out as scheduled, and that cards are embossed and delivered correctly and promptly

Ensures that the functions of the merchant services are within the established service levels. This includes merchant reimbursement, transaction adjustments, front liner training, terminal maintenance and network expansion

Ensures that fraud control and risk management processes are followed. This includes the resolution of transaction disputes and security storage of contracts and cards

Works on special projects or ad hoc jobs designed to enhance current operational processes and reduce operational costs

Location - Makati, Manila


Bachelor's Degree in Business Administration, Management, Marketing, IT or Accounting

Effective oral and written communication skills

Strong analytical thinking and Judgment skills

Ability to collaborate well with others

Good in planning and have strong customer focus

Demonstrated compliance with standards

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