Care Coordinators in Lagos, Nigeria

at Avon Healthcare Limited

Health, Wellness and Fitness
Medical Practice
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female
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Job Description

Reporting to the Head of Provider Services, Care Coordinators will

  • Leverage their clinical expertise and extensive knowledge of the Nigerian health care system, will plan, coordinate, implement and monitor medical services delivered to enrolled members under the Avon HMO plans.
  • Analyze  trends for internal monitoring purposes and external reporting
  • Liaise with other departments in order to improve overall customer service
  • Uses available resources to promote quality, cost effective outcomes
  • Perform other tasks assigned by supervisor.


Required Education:

  • Associate degree in Nursing Or a graduate of an accredited school of Nursing

Required Work Experience:

  • Five years of recent clinical experience in a defined specialty area, such as oncology, cardiology, neonatology, maternity, rehabilitation services, mental health/chemical dependency, orthopedic or general medicine/surgery
  • Or five years of utilization review, case management, clinical or a combination of experience; three of the five years must be clinical experience.
  • Previous case management and case note auditing experience.

Required Skills and Abilities

  • Knowledge of quality improvement processes and demonstrated ability with these activities. 
  • Knowledge of contract language and its application. 
  • Ability to work independently, prioritize effectively and make sound decisions. 
  • Good judgment
  • Demonstrated customer service, organizational and presentation skills. 
  • Demonstrated oral and written communication skills. 
  • Ability to persuade, negotiate or influence others. 
  • Analytical or critical-thinking skills. 
  • Ability to handle confidential or sensitive information with discretion. 
  • Ability to operate standard office equipment. 
  • Working knowledge of Microsoft Word or other word processing software. 
  • Team player
  • Ability to drive.
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