•Guide and direct management in the development, promotion, and financial aspects of the organization's products and services.
•Support the CEO in contributing to the business plan
•Maintain continuous lines of communication, keeping the Managing Director informed of all critical issues
•Organize and oversee day-to-day leadership and management services that reflect the company’s mission and core values.
•Responsible for driving the company to achieve and surpass profitability, cash flow and business goals and objectives.
•Direct the preparation of short-term and long-range plans and budgets based on broad corporate goals and growth objectives.
•Oversee concierge staff and their clients
•Evaluate the results of overall operations regularly and systematically and report these results to the Managing Director.
•Implement programs that meet corporate goals and objectives.
•Manage relationships with clients
•Create and manage budget
•Create the structure and processes necessary to manage the organization's current activities and its projected growth.
•Perform other related duties as required by the Managing Director
A female is more preferable for this role
•Leadership and management abilities to oversee the firm
•Possess a passion to help clients and staff meet and surpass their goals
•Able to see the big picture and plan out details
•Reliable, follows through on commitments
•Strong process and planning orientation
•Goal-oriented, task driven
•Minimum of seven to 10 years of business management experience across a range of business disciplines
•Possess requisite experience in HR frameworks, financial management, marketing and operations Financial reporting capabilities including budgeting and cash flow management