CIB - Transaction Processing Specialist - Trade Billing, Senior Team Member - Manila in National Capital Reg, Philippines

at JP Morgan Chase & Co

Banking / Financial Services
Investment Banking
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

  • Strong attention to detail is required.
  • Can quickly grasp Global Trade Products concept and apply understanding.
  • Accuracy, care and precision in working with client information are required.
  • Must consistently use Microsoft suite of tools to perform analysis, create reports and interpret data (MS Excel and MS Access). Strong computer skills such as spreadsheet, database, mainframe and word processing.
  • Must be able to analyze raw statistical data, and articulate those conclusions to departmental management.
  • Must clearly understand how the various Global Trade Systems work.
  • Must aim for "zero defects" or no mistakes in work processed. Must understand how personal actions in producing internal and external reports affect the business.
  • Escalation of issues to management is required.
  • Participates in all required training, and is able to apply learning to improve job performance.
  • Must consistently follow and adhere to standard operating procedures.
  • Must work well with others and as an individual to accomplish work.
  • Must be able to review own work and work of others to identify and correct errors and prevent impacts to internal/external clients.
  • Must be able to use project management skills to handle more involved tasks and ensure they are closed out completely and timely.
  • Bachelor's degree in IT is preferred. Bachelor's degree is required.
  • Analytics and/or technical support in banking experience is preferred.
  • Must be fluent in verbal, written and conversational English.


  • 1-2 years of banking operations experience.
  • 1-2 years of billing operations in banking an advantage.
  • Works collaboratively, shares information and effectively communicates with team members, departmental management and partners in Sales, Service and Product.
  • Able to prioritize work and multi-task without making errors.
  • Demonstrates analytical and problem solving abilities while possessing a mindset of accuracy and attention to detail.
  • Process orientation with ability to understand upstream and downstream implications.
  • Ability to understand billing processes and associated details.
  • Ability to review individual's own work and the work of others to prevent errors from impacting client bills.
  • Ability to understand how own work and the work of others impacts client bills.
  • Ability to perform detailed research, resolve issues, close them out and follow up with the impacted partner about how matter was resolved or outcome of research.
  • Ability to understand the nature of work and ask logical questions about whether or not what is being requested is what is intended.
  • Courage to ask tough questions and ensure that unintended consequences do not impact client bills.
  • Ability to apply project management methodologies to assignments is required.
  • Has a strong analytical skills and process oriented.
  • Requires strong computer skills including ability to analyze data from various sources, interpret various data structures, mainframe and common PC based software packages including MS Access, Excel, Word, and PowerPoint. Familiarity with Microsoft Project is an advantage, but is not required.
  • Bachelor's degree in accounting or finance is preferred. Bachelor's degree is required.
  • Banking operations experience is required.
  • Billing operations in banking experience is preferred.
  • Must be fluent in English language: Verbal, written, and conversational.
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