Cinema Team Leader in Delta, Nigeria

at Genesis Deluxe Cinemas

Project Management
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Key Responsibilities

Daily Tasks
Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guests expectations (Be positive & Motivate the team):

  • Ensure Guests Film information are always available (film guides, box office tickets and promo materials)
  • Check daily and ensure all tills are operatives and resolve any issues immediately
  • Daily Ensure the cinema is always clean and organised accordingly
  • Follow daily cashing up procedures and security policy to protect assets and revenue. Any cash difference must be resolved immediately
  • Be firm and take immediate action for any Cash or Security Breach to all staff
  • Ensure staff are presentable and have correct uniform
  • Ensure cinema staff are trained on guest service standards
  • Communicate 15min morning and evening meeting goals to office staff
  • Daily review of all disciplinary matters, discuss with OM to resolve them.
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