Client Service Executive in Lagos, Nigeria

at Avon Healthcare Limited

Industry
Health, Wellness and Fitness
Specialization
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Attend to client/enrolled member enquiries and achieve prompt resolution of all complaints within agreed SLA parameters. Carry out necessary relationship management activities required to meet and exceed clients’ service expectations.

Requirements

Desired Skills

  • Excellent client relationship management skills, must function well in a result oriented performance driven environment.
  • Excellent written and verbal communication skills
  • Excellent presentation skills,
  • Good appearance & composure
  • Strong entrepreneurial skills and ability to be single minded in the pursuit achievement of team goals and targets

Education & Experience

  • A university degree - BA or BS is required and post qualification work experience of at least 2 years
  • Must be customer and result-oriented. Must have a flair for building relationships.
  • Must be a good team player
  • Must be analytical, methodical, thorough, and accurate
  • Must possess excellent interpersonal skills
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