Client Service Officer in Abuja, Nigeria

at School Kits Limited

Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

·         Attend to clients’ inquiries and complaints. Provide client support services in accurate and timely fashion

·         Ability to Cross sell and up sell

·         Familiarization with organization’s products  and advise customers on its availability 

·         Build positive and productive relationship with clients

·         Keep records of sales proceeds at the end of the day

·         Maintain high level of professionalism and competence in every client interaction

·         Work in compliance with company policies and procedures

·         Present and portray a positive image of the organization, its products and services to clients

·         Give regular and timely updates on stock level  to the store manager

·         Recommend potential products or services to the store manager by collecting customer information

·         Work together as a team with other colleagues.


·         Carry out tasks as assigned by the store manager


·         Minimum qualification HND/B.Sc in  Social Sciences and Humanities

·         Excellent People and Communication skills

·         Experience in Retail/ Education sector

·         Proficiency in  Microsoft packages

·         Experience in Customer service especially in a one-on-one interaction

·         Fast learner

·         Responsible and committed to task assigned to handle

·         Ability to blend into a new environment and work with people of different ethnicity

·         Ability to work under pressure especially during the peak period

·         Punctual

·         Attentive to details

·         Courteous

·         Ability to Cross Sell and Up-sell

·         Certification in Customer Service would be an added advantage

 ·         Resides in Abuja

Interested applicants should forward their CVs to

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