Client Service Personnels in Oyo, Nigeria

at Vandiva Malls Limited

Industry
Consumer Goods
Specialization
Consumer Goods
Minimum Qualification
HND
Required Experience
3 - 5 years
Employment Type
Full Time
Gender
Male or Female

Job Description

  • Act as interface with all clients at job sites/locations
  • Interacts with company’s client to provide them with information and address inquiries regarding products and services.
  • Responsible for managing all operational concerns raised by client
  • Exploring opportunities to add value to job accomplishments.
  • Provide client support services in accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain client focused working environment for team.
  • Work in compliance with company policies and procedures.
  • Identify and develop now business opportunities with client contacts.
  • Utilize effective problem solving and time management skills in client service operations.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Provide assistance to less experienced staffs when needed.
  • Provide support in new product development and enhancement activities.

Responsibilities

  • Act as interface with all clients at job sites/locations
  • Interacts with company’s client to provide them with information and address inquiries regarding products and services.
  • Responsible for managing all operational concerns raised by client
  • Exploring opportunities to add value to job accomplishments.
  • Provide client support services in accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain client focused working environment for team.
  • Work in compliance with company policies and procedures.
  • Identify and develop now business opportunities with client contacts.
  • Utilize effective problem solving and time management skills in client service operations.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Provide assistance to less experienced staffs when needed.
  • Provide support in new product development and enhancement activities.

Requirements

  • Minimum of 3-5 years post qualification experience
  • Relevant University Degree or HND in any discipline
  • Prior Experience as a Customer Service or related Role is a strong advantage

Requirements:

  •  Male or Female
  • Good Time Manager, Hard working and eye for detail
  • Dresses professionally with impeccable manners

Skills:

  • Excellent written and spoken English
  • Administrative and analytic skills
  • Basic Computer Skills with ability to use Microsoft Word, Microsoft Excel, Email and the Internet.
  • Willingness and aptitude to learn the use of new IT systems and software
  • Negotiation and persuasive skills
  • Ability to plan and delegate as necessary
  • Apply with detailed resume stating prefered location, contact details, qualifications and prior experience.

Method of Appication
Interested and qualified candidates should send CVs to: vandivamallsltd@gmail.com

  Apply Now

Sponsored Jobs in United States

Ads by Careerslip