Clinical Quality Assurance Advisor in Enugu, Nigeria

Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Key Responsibilities:

Planning for Quality Technical Assurance (QTA)

· Responsible for quality technical assistance in MSI’s core services throughout MSION’s three tiers: Centres of Excellence, Outreach Services and BlueStar Social Franchising

· Perform quality needs assessment at all MSION clinical service delivery sites before each QTA commences

· Spearhead well-coordinated information for facilities/service providers before each clinical Quality Assurance activity.

· Provide guidance in preparation of materials and logistics for various levels of facilities/service providers before, during and after each clinical Quality Assurance activity.

· Have and in-depth understanding of QTA and be conversant with various MSI QTA Tools, such as Centre Scan, Star Scan, QTA check list etc.

· Provide support for Clinical teams managing performance problems / challenges within teams and where necessary, consult with the Clinical Services Manager (CSM).

· Ensure availability of all relevant training materials needed in training various levels of trainees

· Identify appropriate training needs within teams and, in consultation with the

Clinical Services Manager, arrange for appropriate trainings and induction

Providing Quality Technical Assurance

· Conduct regular internal Quality Technical Assistance visits in all MSION clinical services delivery points to ensure that high quality clinical standards are consistently met.

· Provide advice and guidance to the Clinical Training Officers in the region on MSIONs quality assurance processes.

· Coordinate Clinical Training Officers within the region and provide appropriate and relevant training materials, documents, models and stationery to be purchased for each training.

· Coordinate delivery of clinical trainings to ensure that the quality of trainings conforms to the Marie Stopes international Medical Development Team training standards and that of Federal Ministry of Health.

· Follow up on all challenges/ complaints emanating from any clinical training sessions and ensure they are addressed professionally where necessary consult with CSM

· Assist the Marketing Team with interviews relating to clinical issues to protect MSION reputation

· While on monitoring visits, identify appropriate training needs within facilities/service providers and, in consultation with the Clinical Services Manager, arrange for appropriate trainings.

· Willingness to travel at least 60%

· Perform any other reasonable duties as requested by the Clinical Services Manager.

Communication and administration

· Maintain an updated database of key trainings/orientations offered teams and other partners.

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