Collections Support in Dubayy [Dubai], United Arab Emirates

at Standard Chartered Bank

Banking / Financial Services
Financial Services
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

-To effectively manage collection processes for securities backed lending / depositories.
-Liaising with legal and compliance.
-Manage country audit requirements.
-Compilation of documents of third party vendors.
-Enhanced Due diligence of third party vendors and their principles.
-Business benefit analysis to be conducted.
-To ensure service standards as applicable to collections processes are met or improved on. 


-Procure documentation for all new on boarding & renewal of vendors.
-Liaison with compliance, Global sourcing, Group Outsourcing Inventory, Legal, Group information Securities, Procurement teams for new agreements execution & addendums.
-Compilation and Indexing of all documents.
-Generate Group format agreement & incorporate country specific clause before obtaining Legal teams approval.
-Perform compliance checks, regulatory checks and central bank checks on vendors & their principles.
-Ensure Group outsourcing checklist is done for every vendor.
-Perform Business benefit analysis for on-boarding new vendors.
-Maintaining and Updating Group Outsourcing Inventory.
-Co-ordinate with Country Operational Risk team on gaps raised related to vendor agreements.
-Custodian and maintaining audit calendar for external vendors.
-Share and highlight MIS on repeat audit findings.
-Regular testing of Business Continuity Plan and Business Impact analysis for UAE Collections.
-Ensure periodic QA checks are conducted on all critical Collection Processes and highlight gaps.


Minimum of Bachelors degree preferable.
Good in written and verbal fluency in English.
Good in MS office.
Good Interpersonal skills to manage stakeholders.
Experience in Vendor management.
Experience in Credit Risk, Collections, and Operations.

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