Leads and facilitates the organizational unit, with the full responsibility of all personnel management aspects. Ensures operational efficiency and right focus by connecting business issues and organizations operating procedures. Drives customer satisfaction proactively in own area.
Main Responsibility Area
Responsible for implementing the strategy for the site/technology/functional area. Has final planning responsibility for the own area. Has individual responsibility for goal setting, operations, resourcing, results and competence development of the site/technology/functional area as a whole. Decides upon compensation and benefits within budget limits. Ensures that the line organization and the various projects work in harmony with each other. Main responsibility for customer satisfaction in site/technology/functional area.
- Overall responsible for Core Network support and optimization (include MPBN, PaCo, RNC and BSC handling), including Routines, Optimization of network resources to maximize efficiency, Network OPEX plan efficiency to support Airtel.
- Will work with all organizational levels, develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies and facilitate conflict resolution through the full project cycle. Will oversee the compilation and analysis of project activity and deliver statistical data/reports on a project’s feasibility and progress.
- Makes recommendations for the most efficient use of network equipment and systems and keeps informed of the most current technologies. Directs the work efforts of managers and supervisors. Is responsible for hiring, firing, performance appraisals, and pay reviews.