Credit Control Officer in Lagos, Nigeria

at Vodacom

Financial Services
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

  • Administer Customer credit vetting and new customers on-boarding procedures
  • Manage customer relationship in terms of payments
  • Ensure delivery of invoices to customers based on the agreed payment terms
  • Ensure all payment cheques are picked and remitted to Vodacom bank accounts
  • Issue and ensure delivery of payment receipt to customers
  • Perform internal procedures such as booking of payment receipts, processing of credit notes and tax entries
  • Carry out account reconciliation and reconciliation meetings with customers on payment issues
  • Carry out telephone and email follow up and ensure collections are done as at when due
  • Any other AR duties which might be required

Communications and Work Relationships


  • Account staff
  • Business Development Group
  • Service Management



  • Customers
  • Other Business Units: All Departments

Knowledge, Skills, Experience and Competency requirements

Prospective candidate should be a graduate of Accounting or social sciences with not more than 3 year experience in finance.

Other requirements are:

  • Innovative thinking
  • Ability to work in multi-cultural and multi-lingual environment
  • Working and relating with peers excellently
  • Multitasking abilities and ability to work under pressure
  • Effective public speaking, communications and writing skills
  • Effective presentation skills
  • Problem solving skills
  • Ability to take ownership and leadership by influencing superiors
  • Good interpersonal and people management skill


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