Customer Care Agent in Lagos, Nigeria

at Bridge Support Services

Human Resources
Human Resources
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

A new courier company in Lagos now needs the services of a Customer Care Agent.

The ideal candidate for this role should: 

*Minimum of ND in any course from accredited tertiary institutions.

*Minimum of two years experience in related customer service or sales role.

*Possess a strong set of interpersonal skills

*Be a team player while taking responsibility for own performance

*Possess capabilities to make sound decisions with minimal information

*Be passionate about delivering superior customer experience deliberately and consistently

*Be skilled in delivering consistent and superior service quality across multiple channels of interaction.

*Proficient use i.e. above average skill in the use of Microsoft excel, word and power point

*Possess interaction skills (ability to communicate effectively and manage relationship with Customers).

*Possess people skills (using relationships for improvements)

 *Innovativeness (Ability to proffer solutions to Customers issues with minimal escalation).

How to apply: Applicants should forward their Resume to:


  Apply Now

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