Customer Care Officer in Lagos, Nigeria

at Bentlinkconsult

Industry
Banking / Financial Services
Specialization
Banking / Finance / Insurance
Minimum Qualification
HND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Responsibilities

  • Attending to customer’s complaints, enquiries & requests
  • Opening and closing of account
  • Re-activating of dormant accounts
  • Scanning of customer’s mandate on the system
  • Maintenance of all register’s in custody
  • Sending reference letters to other banks
  • Sending reference letters on behalf of customers to embassies as requested
  • Proper filling of account opening package/documentation
  • Receiving and acknowledgement of incoming mails.
  • Requesting for ATM Card on behalf of customer
  • Printing of cheque books for checking accounts
  • Maintenance of cheque range on the system

 

Qualification and Requirement

  • HND in Business Administration or other related fields
  • 1-2 years relevant working experience in banking
  • NOTES ;STRICTLY FOR LAGOS RESIDENTS
  • SALARY; NEGOTIABLE
  Apply Now